Got your car reg handy?
This is optional. If you know your car's registration, type it below and we'll pull the details from DVLA automatically. If you don't — no problem, just tap Skip. If you know (or can look up) your finance company name, that's all we really need; the reg just makes it faster.
Your car finance
Who provided the finance for this car?
💡 Not sure who your finance company is?
- Check your credit file — it's free at Experian, ClearScore, or Equifax. Your agreement will be listed.
- Search your email inbox for your car's registration number — the finance company's emails will come up.
- Search your email inbox for words like "car finance", "HP agreement", "PCP", or dealer name.
- It's fine to pick "Other / Not sure" — we'll help you find out.
Authorise us to act for you
This Letter of Authority gives Allison Allcott permission to investigate your finance agreement on your behalf.
📋 Letter of Authority — what you're authorising
By signing below, I authorise Allison Allcott to act on my behalf in respect of:
- Investigating my car finance agreement(s) — including any discretionary commission arrangements ("DCA"), undisclosed commissions, and affordability assessments.
- Corresponding with my finance provider, dealer, broker, and credit-reference agencies (Experian, Equifax, TransUnion).
- Making a Subject Access Request (SAR) under the UK GDPR / Data Protection Act 2018 to obtain copies of my personal data, agreement documentation, commission disclosures, and all related records.
- Submitting a formal complaint on my behalf under the FCA's DISP rules and CONC 5.2.
- Referring any unresolved complaint to the Financial Ombudsman Service if necessary.
- Receiving correspondence and any compensation payments on my behalf (to be forwarded to me less any agreed fee).
Scope: Applies to the vehicle identified by the registration on this form and any related finance agreements linked to my identity.
Fee: No-win, no-fee. If your claim succeeds we charge a percentage (disclosed in your Terms of Engagement before any payment is due).
Cooling-off: Free cancellation within 14 days of signing. After 14 days a pro-rata fee may apply for work completed.
Data: Processed per UK GDPR. Rights include access, rectification, and erasure.
📖 Terms & Conditions (summary)
- Service: We investigate your car finance agreement for mis-selling (commissions, affordability, suitability) and pursue compensation if a valid claim exists.
- Success fee: Typically 24–36% + VAT of any compensation (exact figure in your Terms of Engagement).
- No success = no fee.
- Cancellation: Free within 14 days. After that, pro-rata fee may apply.
- You can do this yourself free via your lender or the Financial Ombudsman Service.
- Data retention: 7 years per FCA rules, then destroyed.
- Complaints about us: Contact us first; if unresolved, refer to the Financial Ombudsman Service.
- FCA-regulated Claims Management Company. Full Terms of Engagement emailed on submission.
You are not obliged to use a claims management company. You can pursue this complaint directly with your car finance provider at no cost, and if unhappy with their response, refer it free to the Financial Ombudsman Service (financial-ombudsman.org.uk). Using our service may cost you a percentage of any compensation you receive.
You're in. We'll take it from here.
We've received your claim. Our team will review your finance agreement and be in touch within 1 working day.
Upload it to speed things up — but it's completely optional. We can investigate without it.
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