How long does a housing disrepair claims claim take?

Most claims run for several weeks to a few months depending on complexity and supporting evidence.

Do I pay anything upfront?

No. Ingram Toft works on a no-win, no-fee basis for eligible claims.

What documents help my claim?

Agreements, statements, emails, and any evidence of what you were told at the time can strengthen your case.

Can I still claim if I do not have all paperwork?

Yes. Submit what you have and our team can often obtain additional records during investigation.

Housing Disrepair Claims

Eligibility

Your Details

Claim Info

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🔍 Quick Eligibility Check

Tell us about the disrepair

Who is your landlord? *

Main type of disrepair *

How long ago did you first report it? *

Your monthly rent (£) *

Which of these apply to you?

I have reported the issue to my landlord in writing

My landlord has failed to carry out repairs

The disrepair has affected my or my family's health

My quality of life / daily living has been significantly affected

👤 Your Personal Details

We need these to register your claim securely

First Name

Last Name

Email Address *

Phone Number *

Date of Birth

Start typing your address or postcode

📋 Disrepair Details

Tell us a little more to strengthen your claim

Additional Information

How did you find out you may have a claim?

Upload Supporting Documents (optional) Accepted: PDF, images, DOC/DOCX. Max 10MB per file.

Estimated Claim Value

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✍ Letter of Authority

Sign below to authorise us to handle your claim

📋 What you're signing

This Letter of Authority gives Ingram Toft permission to investigate and pursue your claim on your behalf. You can withdraw this authority at any time during the 14-day cooling-off period.

Your Signature

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I agree to the Terms & Conditions and Privacy Policy. I consent to Ingram Toft contacting me and processing my personal data. *

Before proceeding, please read the following carefully.

You have the right to raise your complaint directly with the financial firm or lender concerned, and/or refer it directly to the Financial Ombudsman Service (FOS), free of charge, without using a third-party representative.

You are under no obligation to use Ingram Toft. By continuing, you confirm you have chosen to instruct Ingram Toft to act as your authorised representative, understanding that this is a paid service and fees will apply as set out in the terms of engagement.

Please select your reason(s) for choosing this service:

I prefer professional representation and guidance.

I do not have time or confidence to handle the complaint myself.

I have used Ingram Toft before and trust their service.

I consent to receiving marketing communications about other claim opportunities (optional)

✅ Review & Submit

Please check your details before submitting

👤 Personal Details

Name-

Email-

Phone-

Address-

DOB-

Estimated Claim Value

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Claim Submitted!

Thank you! Your claim has been registered. A member of our team will contact you within 1 working day.

Your Claim Reference

🏚️ Housing Disrepair Claims